Baji House Terms and Conditions — A Complete Guide to Using the Platform

These Terms & Conditions constitute a legally binding agreement between the baji house platform and its users. By using the baji house website or app, you are considered to have agreed to all of these terms. If you disagree with any part of these terms, please refrain from using the platform.

The baji house platform operates under an international gaming licence. These terms and conditions are available in both Bengali and English. In the event of any dispute, the English version shall prevail.

You are required to provide accurate and complete information when registering with baji house. Registering with false details may result in account suspension or closure, and any deposited funds may be forfeited.

• Each individual may hold only one account.
• Your account login credentials (username and password) must be kept strictly confidential.
• You may not allow any third party to access or use your account.
• If you notice any suspicious activity on your account, notify the baji house support team immediately.
• The email address and mobile number provided at registration must remain active.

If multiple accounts are found belonging to the same individual or household, baji house reserves the right to close all such accounts and withhold any deposited funds.

Baji house is strictly for users aged 18 and above. Minors are not permitted to use this platform, and registration by anyone under 18 is strictly prohibited.

Baji house may request a national ID card, passport, or birth certificate at any time for age verification purposes. Failure to provide the required documents may result in the temporary suspension of your account.

Deposits on baji house can be made via mobile banking, net banking, and e-wallets. Deposits are generally credited to your account instantly.

• Minimum Deposit: Each payment method has its own minimum transaction amount.
• Withdrawal Processing Time: Typically processed within 12–48 hours.
• KYC Verification: Full KYC verification is required for withdrawals above a certain amount.
• Same Method: Withdrawals are generally processed using the same method that was used for the deposit.
• Currency: All transactions are processed in BDT.

Baji house regularly offers a variety of bonuses and promotional offers. Players are advised to carefully read the applicable terms and conditions before claiming any bonus.

• Each bonus has a specific wagering requirement that must be met before any withdrawal can be made.
• Bonuses will be automatically cancelled upon expiry.
• The same bonus cannot be claimed more than once.
• Baji house reserves the right to withdraw any bonus if evidence of misuse is found.
• Attempting to exploit bonuses through multiple accounts, VPN usage, or any other method will result in account closure.

The following rules must be observed when placing bets on baji house. Each game and Sports Betting section has its own specific rules, which are detailed on the respective section pages.

• Once a bet is confirmed, it cannot be changed or cancelled — except where a cash-out option is available.
• If a bet cannot be processed due to a technical error, baji house will void it and issue a refund.
• For live betting, the last accepted odds at the time of placement will be considered final.
• If an event is cancelled, the stake for that bet will be refunded.
• If one leg of an accumulator bet is voided, the bet will be recalculated using the remaining legs.

The following activities are strictly prohibited on the baji house platform and may result in immediate account closure and legal action:

• Creating or operating multiple accounts.
• Concealing your identity or providing false information to abuse bonuses.
• Using any automated software, bot, or script to place bets or operate games.
• Attempting to predetermine or manipulate the outcome of a game.
• Money laundering or any illegal financial activity.
• Attempting to interfere with or compromise the platform's security systems.
• Harassing or attempting to harm other players.

Baji house follows a Know Your Customer (KYC) policy. KYC verification must be completed to process withdrawals above a certain amount or to fully activate your account.

• Required Documents: Scanned copy of a national ID card, passport, or driving licence.
• Proof of Address: Address verification via a utility bill or bank statement.
• Verification Time: Typically completed within 24–72 hours.
• Withdrawals may be restricted until KYC verification is completed.

Baji house firmly believes that gaming should be a source of entertainment. We want every player to enjoy the experience in a healthy and positive way. To support this, we offer the following responsible gaming tools:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Loss Limit: Set a maximum loss limit for a given period.
• Session Timer: Track how long you have been playing.
• Cooling-Off: Take a break from gaming for a set period of time.
• Self-Exclusion: Temporarily deactivate your account for a set period of time.

If you are experiencing problems with gaming, please contact our support team immediately. For more information, visit our Responsible Gaming View page.

Baji house reserves the right to temporarily suspend or permanently close an account in the following circumstances:

• Violation of Terms & Conditions.
• If fraud or deception is suspected.
• If multiple accounts are detected.
• If KYC information is found to be false or incomplete.
• For legal reasons or at the direction of a regulatory authority.

Players may also close their own account at any time. In such cases, the verified balance can be withdrawn, but any bonus funds will be forfeited.

Baji house accepts no liability under any circumstances for the following:

• Loss of a game or bet due to an internet disconnection.
• Account credentials compromised due to user negligence.
• Delays or issues caused by third-party payment providers.
• Technical errors beyond baji house's control.

In the event of an incorrect payout caused by a technical error, baji house reserves the right to correct it.

For any dispute or complaint, please contact the baji house customer service team in the first instance. Most issues are typically resolved within 24–72 hours.

• If a resolution cannot be reached through customer service, a complaint may be submitted to the licensing authority.
• Baji house's decision is final and binding in all disputes, though a review may be requested in cases of clear error.
• Complaints must be submitted within 30 days of the relevant incident.